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Emails working?


#1

I directed someone to sign up yesterday and they said they tried and never got an email.

Also, I tried to reset my password a few days ago and never received an email.

Just tried it again, still waiting for my email. :slight_smile:


#2

Hm that’s no good!

I’ll see what’s going wrong.


#3

Any ideas? Tried to get a password reset email again earlier today, no dice.


#4

This is a problem related to https://phabricator.wikimedia.org/T212709

I have fixed it in https://discourse-mediawiki.wmflabs.org/ but I cannot apply the fix here because we need 5GB of free space that we don’t have in this instance.

I’ll create a task to discuss what to do to get more available space and implement the changes needed.


#5

Emails are working again. I’m very sorry that it took so long to get this fixed.


#6

Thanks!

It seems like the backlog didn’t get sent out. I know that at least one person tried to sign up during this period - I suppose I’ll tell them to click the “forgot password” link.


#7

There was a user created a few days ago that didn’t get any email, and I have re-sent their confirmation email.

There might have been more, but according to the default configuration that we are using, unconfirmed users are removed after 14 days.